The role of Front Office Manager is vital for any business to be successful. Located 15 minutes from Ballarat, this boutique venue / resort is seeking a Front Office Manager to join their team.

Reporting to the General Manager, your major goal is to ensure the Front Office delivers excellent customer service to all clientele whilst providing optimum revenue and occupancy levels for the rooms division.

Other major duties include:

Develop and maintain appropriate public relations with guests

Formulate and implement new services that will provide and maintain a competitive edge

Recruit and select new front office staff as required

Set productivity targets for occupancy and yield

Assist with the promotion and up selling of the hotel and its facilities

Ensure information is promptly and correctly passed on to relevant parties clientele

To be considered for this role you will:

Have previously held a supervisory position

Be available for a full time hours (including some weekends)

Have excellent attention to detail

Have excellent communication skills

Be well presented

Have a passion for Customer Service

Be well organised

Do not hesitate in applying, this is a fantastic opportunity.

To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Nick Cameron on 03 9869 7125, quoting Ref No. 85594 or otherwise please check our website for other positions available

http://www.frontlinehospitality.com.au